Is my companion animal guaranteed to make it home?

Sadly we cannot make any guarantees about this.  Whilst every care is taken to ensure the health and wellbeing of your pet whilst it is in our care the countries we work in have limited vet care and diseases such as parvo and distemper are prevalent.   We will always keep you informed about the health of your companion animal and in the event that your pet becomes sick we will provide vet care.